- Description
- Return and Shipping Policy
| Weight Capacity: | 400 lbs. |
| Overall Product Weight: | 222 lbs. |
| Top Speed: | 5 mph |
| Maximum Range: | 19 miles |
| Ground Clearance: | 4.25" |
| Turning Radius: | 56" |
| Batteries: | 2-U1/ up to 50AH |
| Product Length: | 48" |
| Product Width: | 24.5" |
| Ground to Top of Seat: | 23.5" - 25.5" |
| Ground to Top of Deck: | 6.5" |
| Deck to Top of Seat: | 17" - 19" |
| Front Axle to Rear Axle: | 35.5" |
| Front Tire: | 10.75" |
| Rear Tire: | 10.75" |
| Seat Width: | 18" (W) x 16" (D) |
Warranty Drive Train: 2 Year
Warranty Batteries: 1 Year
A Show That Can Take You Anywhere:
The ideal partner for an adventurous, busy existence. With a full 14 miles of battery life on a single charge, Golden's opulent 4-wheeled scooter keeps you moving throughout the day. On a variety of terrain, the 4-wheeled design, complete suspension system, and improved wheels offer a smooth ride. With a 400 lb weight capacity, it's ideal for a variety of users.
Elegant, Customized for You:
Your ideal journey, your way. Make a statement with the Companion's personalization choices. Three distinct seat sizes and three fashionable colors—gray, blue, and red—are available for selection. The scooter's sliding swivel seat facilitates quick access and egress, and the quilted diamond seat stitch pattern adds refinement and beauty.
All Set For Any Adventure:
The Companion Full-Size 4-Wheel keeps you ready and secure for wherever life takes you, whether you're touring a nearby amusement park, doing errands, or taking your dog for a stroll. When used at night, a front and rear lighting kit with side reflectors for increased visibility clearly illuminates the path. The sleek, robust design is the ideal fusion of fashion and utility to keep you mobile.
Product Highlights
- Tiller Design with Digital Dash & Console
- High Back Stadium Seat with Quilted Diamond Stitch
- Tiller Mounted USB Charging Port
- Full Front & Rear Suspension
- Larger Optional Battery Size for Increased Range
- Galactic Grey, Azure Blue & Crimson Red Color Shrouds
- 3.5 Amp Super Charger for Maximum Battery Life
Return Policy for SeniorCareHouse
At SeniorCareHouse, we prioritize your satisfaction, and we understand that sometimes a return is necessary. Our 30-day return policy ensures that you can shop with confidence. Please review the following guidelines to facilitate a smooth return process:
Return Eligibility Criteria:
- The product must be in its original packaging, unused, and clean.
- Return shipping costs are the responsibility of the customer.
- Submit a Return Request within 30 days of placing the order.
- Retain all packaging for 30 days; returns require items to be shipped back in their original box.
- An approved Return Merchandise Authorization (RMA) is mandatory for acceptance.
Important Points:
- Return Requests must be submitted through our returns center within 30 days of delivery.
- No returns accepted after 30 days; items sent beyond this period will be refused.
- Returned items must be in new condition, in original boxes, unused, undamaged, and include all paperwork, parts, and accessories.
- Damaged packages will be refused and returned to the sender.
- Standard shipping, expedited shipping, handling costs, and additional charges are non-refundable.
Return Shipping:
- Customers bear the responsibility for return shipping costs.
- Request a quote for a pre-paid label to minimize return postage expenses.
- The cost of shipping/postage will be deducted from the overall refund.
- Restocking fees (see below) apply, and Return Postage provided by [Store Name] will be deducted from the refund.
Restocking Fees: Restocking fees of 10% - 20% (see below) apply to most items returned.
Please note that returns should not be sent to our corporate address.
Thank you for choosing SeniorCareHouse. We strive to make your shopping experience enjoyable, and our dedicated team is here to assist you throughout the return process.
For more info: return@seniorcarehouse.com
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Open Box Products - Non-Returnable Policy
Discover exclusive deals with our Open Box Specials at SeniorCareHouse. These products, despite being new, may have slight imperfections or were ordered incorrectly. Kindly review the following policy for Open Box items:
Non-Returnable Open Box Specials:
- Open Box Specials are considered final sale and are non-returnable.
- This policy includes products without any in-home service.
- Please inform us of any issues within 5 days of receiving the product for items purchased from the Open Box Deals collection.
At SeniorCareHouse, we value transparency and want you to be fully satisfied with your purchase. If you have any questions or concerns regarding Open Box Specials, our dedicated customer support team is ready to assist you. Thank you for choosing SeniorCareHouse, where exclusive deals meet unbeatable quality.
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Shipping and Processing Information for SeniorCareHouse
Processing Time:
- Orders are processed within 1 to 2 business days (excluding weekends).
- Many orders are processed on the same day if purchased before 1 PM PST.
Delivery Time:
- Standard Delivery Times: 2-6 Business days
- Expedited Delivery Times: 2-3 Business days
- Freight Delivery Times: 3-10 Business days (delivery scheduling is required)
Shipping Method:
- Small and Light: First Class or Priority Mail
- Medium to Large (under 100 lbs): Ground Shipping (UPS, FEDEX, Ontrac, USPS, GSO, Other)
- 100 lbs or more: Freight Carrier (Carrier may vary)
Additional Shipping Information:
- Shipping methods are subject to change based on the carrier we choose. Unfortunately, we do not have control over carrier delays.
- Business days exclude weekends, and there is no weekend delivery for any shipping method.
- Some items cannot be shipped using Second Day or Next Day due to size, weight, hazardous materials, and delivery address. These items will only have Standard Ground or Ship to Store available.
- Please note that orders may arrive in multiple packages with multiple tracking numbers if more than one item is ordered.
At SeniorCareHouse, we are committed to providing efficient processing and reliable shipping to enhance your shopping experience. If you have any questions or concerns, our customer support team is ready to assist you. Thank you for choosing SeniorCareHouse for your needs.
The Companion Full-Size 4-wheel Scooter is reliable and easy to handle. I use it daily for errands, and it’s comfortable and stable on any surface. Very happy with my purchase
This scooter has been a game-changer for me. The 4-wheel design provides a smooth and secure ride, and it’s perfect for both indoors and outdoors. Worth every penny
Absolutely love the Companion 4-Wheel Scooter. It’s sturdy and the battery lasts long enough for extended outings. Comfortable seat and easy to control—highly recommend!
The Companion Full-Size 4-Wheel Scooter is incredibly stable and comfortable. It handles outdoor terrain smoothly, and I feel safe using it everywhere. Fantastic choice!